MSP employs proven methodology and custom developed tools to complete projects on time, within budget, and to the highest degree of satisfaction.

The MSP Process
Discovery and Analysis	Discover, document and analyze existing end-to-end workflows, systems, tools, conventions, issues, and opportunities from a content and metadata perspective.
	Provide high-level recommendations based on these findings in the context of the underlying business, operational and technical objectives and constraints.
Requirements Definition	Prioritization of needs and issues.
	Iterative development of client requirements.
	RFP generation and vendor response evaluation.
System Design and Vendor Specifications	Detailed functional, workflow, metadata, user interface, integration “touch-points” between systems designed in conjunction with vendors and clients.
Implementation	End-to-end project management to a timeline
	Documentation, acceptance testing and training

During the course of multiple client engagements, MSP has developed a SQL database to document jobs, tasks, applications, and workgroups comprising current and future workflows.

The database is used to centralize all workflow-related documentation that is accessible to all project participants. As new workflows are developed, the data is used to document use cases, which are subsequently repurposed for defining test cases and developing training manuals.